A decision of the Human Rights Tribunal of Ontario (“Tribunal”) explores the boundaries of the duty to accommodate in the workplace, raising important questions about how far employers must go to meet accommodation requests, and whether emotional discomfort during the process can establish a
Ontario’s introduction of long-term illness leave (“LTI Leave”) significantly expands statutory leave entitlements. While the statutory framework appears straightforward, the real legal risk lies in how it intersects with human rights accommodation obligations.
The Statutory Framework
Effective June 19, 2025, the Employment Standards Act, 2000 (“ESA”) provides eligible employees with up to 27 weeks of unpaid, job-protected leave
When an employee asks for time off for medical reasons, employers often aren’t sure how much medical detail they’re allowed to ask for, or what their obligations are to accommodate the employee.
A recent decision from the Human Rights Tribunal of Ontario (HRTO) helps clarify this. It shows that vague medical notes aren’t enough on their own, and that employees need
Hiring and terminating employees are two of the most critical decisions an employer can make. These moments define workplace culture, shape legal risk, and directly affect an organization’s reputation.
Unfortunately, they are also common sources of human rights complaints under the Ontario Human Rights Code. Whether due to a lack of awareness or rushed processes, employers often make avoidable mistakes that can lead to costly disputes. A proactive approach rooted in fairness and compliance can go a long way toward reducing liability.
Continue Reading Avoiding Discrimination Claims: The Employer’s Guide to Compliant Hiring and TerminationsThere has been no shortage of high-profile workplace investigations and discussions surrounding the outcome of those investigations in the news over the past year. But what happens when you’re no longer reading about the investigation in the news and you’re suddenly at the center of one in your workplace?
Whether you’re an employer who is
Accommodating employees with disabilities and medical issues is an integral part of creating an inclusive and equitable workplace. But what should an employer do if they receive a request for accommodation that does not provide enough information? How can we balance an employee’s right to privacy with an employer’s need for sufficient information to assess an accommodation request?
Continue Reading Navigating Disability Accommodation Requests: Balancing Privacy and Information
Back to Sweaters, School, and the Office – Oh My!
For many, September marks the start of a new year. Yes, yes, we know January is the real first month of the year but September marks the end of summer holidays, kids going back to school, and many workforces who had modified summer schedules tend to resume their regular working hours in the Fall. While these used to be pretty standard and expected changes pre-pandemic, employees are now finding these organizational shifts to be more challenging than ever. In turn, employers are facing new accommodation issues and are trying to keep up. From employees wanting to work from home to family obligations to mental health and stress, here is everything you need to know about accommodating your employees.
Continue Reading Navigating Employee Accommodations in the Post-Pandemic Workplace
In the context of the increasing prevalence of vaccine mandates, employee requests for accommodation on religious grounds are becoming common. Religious beliefs and practices and the resulting accommodation requests can be varied and tricky. Today we will take a look at what employers should know and do about requests for accommodation based on religion.
What Do Employers Need to Accommodate?
Human rights legislation across Canada provides employees with protections from discrimination on the basis of creed or religious beliefs or practices. Employers must accommodate up to the point of undue hardship.
Continue Reading Religious Accommodation & Vaccination – What’s the deal?
Background
In a recent decision, EN v Gallagher’s Bar and Lounge, 2021 HRTO 240 (CanLII), the Human Rights Tribunal of Ontario (the “HRTO”) found that an employer discriminated against three of his employees based on their gender identities, gender expressions, and sex by subjecting them to trans-and homophobic language, intentional outing, and by misgendering them through his refusal to use their preferred pronouns.
The three Applicants, referred to as EN, JR, and FH, were kitchen employees at a restaurant managed by its owner, Jamie Gallagher; each identified as either gender queer or non-binary, using the chosen pronouns ”they/them.” They openly requested to be addressed with these pronouns.
Continue Reading HRTO: Employer Liability for Proper Pronoun Use
Occupational health and safety legislation in Ontario protects workers from the risk and harm of harassment at work. Under the Occupational Health and Safety Act (OHSA) employers have a legal duty to guard against and correct workplace harassment no matter how small the team.
Here are some things to keep in mind regarding workplace safety and the employer’s obligations.
Harassment Can Go By Many Names
Bullying is harassment. Employees sometimes think that the form of harassment they are facing is less serious than the harassment that OHSA targets. But any euphemism for harassment, like bullying or mocking, doesn’t make it less harmful to workplace health and safety. Even lighthearted bullying can count as harassment under OHSA and the employer will have a duty to prevent and act on it. OHSA says that:
Continue Reading Workplace Harassment: the Employer’s Duty